Project Understanding and Scope Confirmation

We know that our clients come to us with varying levels of technical knowledge. Some are more versed than others in the technology world. But what they all come to us with is an understanding of what they need to improve their business. To know those needs we work hard to document what our client’s objective is. We ask questions and make suggestions so that the outcome will be better than ever expected. Once we know what you want, we put it in writing so that you have documentation about what you are getting. We use the industry standard scope of work (SOW) process to accomplish this.

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Time and Cost

By understanding the scope of the project, the estimate of time and cost becomes more accurately measured. At MessageMuse we want you to feel confident that you will get the project described in the SOW for the price quoted. And as with all projects we are happy to sign a non-disclosure agreement.

Project Plan & Kick-Off Meeting

Any project requires planning and the setting of critical dates for work to be completed on time. In the technology arena, project planning becomes a critical part of the process. Our team of experts works together to plan implementation, lay out what will be needed to accomplish the tasks, and assigns milestone dates to your project. We manage the process of design through implementation using the project management software Basecamp so that all members of the team are up to date in the development of work to be done. We can also give you access to your project’s progress. We work closely with our clients to keep them informed of progress and critical periods that will require their participation in review and approval. This strict protocol is needed to deliver your project on time and to your satisfaction.

Development & Project Communication

We have dedicated project managers who will work directly with you to keep you apprised of work progress and to answer any questions that may arise. Our projects are developed on a staging server that does not have our domain name associated with it. We communicate with you through your preferred method: phone, email, Skype or GoToMeeting.

Functionality, Front End Browser and Device Testing

Quality control is our expertise. We have dedicated staff members who check functionality and front end browser testing on all major devices such as IE8+, Chrome, Safari and Fire Fox. We have all the latest modern smart phones and tablets for our team to run QA/QC. Furthermore, we let you use your product as part of the test so that you can try it out for yourself. Since you are the expert in your business needs, we want you to have the final say.

Warranty & Bug Hunt

MessageMuse takes pride in our work and we are proud to stand behind what we deliver to you. We offer a three-month post production warranty on issues that fall within our scope of work for intact code. We respond quickly to any urgent inquiries and provide exceptional customer service support. We know that your satisfaction makes for a happy customer and a happy customer bring us more business.

Give our process a try. We can build an exceptional product using effective processes for delivery. Make your business a star. MessageMuse is now serving the Southeast (Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia).

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Why MessageMuse

MessageMuse, serving the Southeast (Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia), offers a full spectrum of products needed to introduce your business and keep it expanding in a technology-driven market around the world. As part of our service we provide advice and recommendations that will give you the greatest return on your investment.

Our team partners with you to get the desired results at the most cost effective price. As your business grows, MessageMuse will be with you to help support your success.

If you need a new website, mobile app, custom software or even internet marketing services, we’ve got you covered.

Easy on Your Wallet!

MessageMuse offers cost effective web solutions that are respectful of your budget. We are your economical choice for technology services in the Southeast (Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia). Our overhead is low because our management hierarchy is lean. We spend our money hiring the best IT professionals so that your projects are done with the highest of quality, on budget, and on time. We are also your direct source for services, cutting out the cost of the middle man who can charge many times more than the actual cost. We invite you to compare our prices. We know we will offer you the best and most economical technology services.

Relationships Built to Last

Our company has been built by our customer experience and word of mouth. Our clients love having direct access to our development team and our plain English approach to explaining what needs to be done. MessageMuse prides itself in building long term business relationships that bring us repeat customers.

Simplicity is Key!

Unless you are expert in coding yourself, you are at risk for getting a product that is built with a complexity that causes your product to load slowly and makes it difficult to navigate. At MessageMuse we believe in delivering the most efficient and simplest solution that meets your needs. That way you can be sure to have quick response products that serve you well. Don’t take our word for it, check out some of our work!

Transparency and Honesty

We don’t advertise and we don’t do cold calling for business. MessageMuse has grown primarily through word of mouth and repeat business. That must mean we’re doing something right! Our promise to you is that we will treat your project with the utmost transparency and honesty and deliver the best possible product.

Work for Hire - you get charged only for the work we do!

Our reasonable prices are our calling card and we price your projects using the most efficient technology architecture. That keeps the price affordable, the delivery timeline to a minimum, and the responsiveness of your product at its peak. Sadly, some companies in our industry take the most complex route to create your product and that complexity increases your costs. Don’t fall into the trap of paying for unnecessary work. Let MessageMuse build a lean and affordable solution for your business.

Who’s the boss? Well, You Are.

We’ll provide you with options and recommend the best choice but YOU are the boss and call the shots. We are here to make sure your vision is realized.

Want even more reasons?

Let our clients do the talking. They’ll tell you why we deliver something special in the technology world. For a list of references and to see our previous work, visit the MessageMuse gallery.

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Success Stories

MessageMuse wants to partner with you as we have partnered with so many other successful businesses over the years. We have grown our business through client referrals and repeat business. They appreciate the service level we provide them and the work flexibility we offer. We are happy to do one-time projects but most of our clients have come back to us again and again for their technology needs. Our relationship with them has grown as their businesses have and for many they are like family to us now. We would love the chance to join forces with your company. Let us show you what we can do.

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Quick turn around, creative product, and reasonable pricing. Great customer service. They help you make informed choices for your digital footprint.And they don't try to sell you services you don't need. They are great at delivering the most effective results for your budget.